Please read the file titled documentation.html in the download package.
Illustrative List of Features
Clean and minimalistic user interface
Custom styling over the chat widget
Unified chat console for operators, with live updates, notifications, visitor profile, etc …
Numerous chat widget themes to choose from
Access historical chat logs
Send chat transcript to users
See when the other person is typing
Support for multiple operators
Easily add / remove WordPress users as operators
Get email notifications when visitors contact, while operators are offline
If you have a general query, you can use the comment section of the plugin.
If you are having issues with the plugin on your WordPress installation, please use the form on my profile page to directly contact me.
If you are having trouble installing the plugin, click here for a step-by-step guide to installing plugins on WordPress